Calling a St Mary's Hospital Patient
To contact a patient directly dial 970-248-3 (and the last three digits of the room number).
Cash Machine
An automatic teller machine is located by the information desk at entrance 4 of the hospital. This cash machine is available to patients and their families 24 hours a day, seven days a week.
Cell Phones
Cell phones have proven to interfere with critical care patient equipment. For the safety of our patients, we ask that you refrain from using cellular equipment while in the hospital. We apologize for any inconvenience this may cause.
Chapel & Spiritual Care
During time of illness, it is common to be frightened, discouraged, and emotionally stressed. The three full-time and six part-time clinically trained Spiritual Care chaplains provide ministry focusing on the spiritual and emotional needs of the patient, family and staff. Chaplains offer support to patients and family members. The Spiritual Care team often maintains ongoing communication and support throughout treatment and recovery. If a loss occurs, chaplains are available for grief counseling.
Chaplains serve in all areas of our hospital and are available to provide support and comfort to patients and family members in times of need. Nursing staff can contact a chaplain when requested.
Because St. Mary's Hospital recognizes patients bring with them a variety of cultural and religious backgrounds, chaplains minister to each individual, sensitive to the patient's personal beliefs.
You may want to contact a chaplain if:
- you are facing change or loss.
- an ethical dilemma arises.
- you need encouragement.
- you are afraid or anxious.
- you feel inadequate and helpless.
- you want to celebrate and give thanks.
- you desire prayer or someone to talk with.
A member of the nursing staff can contact a chaplain for you, or you can dial the operator on a hospital phone.
The hospital chapel, located in the Valley Zone on the first floor, is open 24 hours a day for quiet reflection or prayer.
Flowers, Gifts & Mail
Flowers sent to patients will be delivered to their rooms by a volunteer as soon as they are received. Please be aware that certain rooms may restrict flowers and plants. Letters and packages are delivered each morning. When patients depart, any mail sent to them at the hospital will be forwarded to their homes.
Food Services
St. Mary's Hospital Food and Nutrition Services provide nutritious meals and snacks for patients, visitors, and employees.
The Columbine Cafe, located on the ground floor of the hospital, is open seven days a week from 6:30 am till 2:00 am. Hot meals and prepackaged items are available. Senior citizens and hospital employees receive a discount.
HOURS:
Breakfast: 6:30 am - 10 a.m.
Continental Breakfast: 9:30 am - 10:45 am
Lunch: 11 am - 2 pm
Dinner: 5 pm - 7:30 pm
Late night: 10 pm - 2 am
Snacks and beverages are also available 24 hours a day from vending machines in the Ven Den on the ground floor across from the Columbine Cafe.
Room Service
Room Service is available to St. Mary's patients from 6:30 am to 6:30 pm by dialing 2332. Patients order from a color-coded menu that matches food selections to special dietary needs. A host or hostess delivers the meal to the patient's room.
Visitors can eat meals with patients by ordering a breakfast, lunch, or dinner tray for a small fee.
Gift Shop
Managed by the St. Mary's Hospital Auxiliary, the Wooden Horse Gift shop features a variety of "get well" gifts including flowers, cards, stuffed animals, and novelty items. The gift shop is located on the hospital main floor across from the Columbine Cafe.
HOURS:
Monday - Friday: 9 am - 4 pm
Saturday & Sunday: Hours vary
Interpreters
St. Mary's will provide interpreters to patients and family members needing language services. This service is free of charge and can be accessed via the hospital telephone service.
Lost & Found
Items found in the hospital can be claimed at Lost & Found in the Security Office inside Entrance #6 on the first floor.
Parking
A covered, three-story parking structure for patients and visitors is located at the south end of the hospital campus at the intersection of 7th Street and Wellington Avenue. Signs in the parking garage will direct you to the walkway to the hospital. Patients coming to the hospital for scheduled visits or services can also use the west-side parking lots located near entrances 3, 4, and 5. If you are coming to the hospital after 8:00 p.m. and 5:00 a.m., please use the parking lots on the west side of the hospital.
Patient Representative
The St. Mary's Hospital Patient Representative is available to help patients and their families understand the healthcare system and assist with problems or concerns that may occur during the hospital stay.
St. Mary's Hospital follows the Grievance Procedure as outlined by Colorado State Law. This includes filing, when appropriate, with the Colorado Department of Public Health and Environment, the Colorado State Board of Medical Examiners, the State Board of Dental Examiners, and the Colorado Podiatry Board.
Pharmacy
St. Mary's Hospital inpatient Pharmacy Department provides pharmaceutical care to all hospital patients through cost-effective medication therapy. We use fully automated dispensing units in each patient care area allowing us to track efficient distribution, inventory control, and assure secure delivery and accurate patient billing.
Pharmacy services are provided to all inpatient units 24 hours a day, seven days a week. We also provide decentralized pharmacy services in the patient care areas 10 hours daily, Monday through Friday.
Outpatient prescriptions can be filled by an independent retail City Market Pharmacy located on the main floor of the hospital near Entrance #5.
The City Market Pharmacy is open:
Monday - Friday: 6 am - 11 pm
Saturday & Sunday: 8 am - 11 pm
Rose Hill Hospitality House
When home is too far away, Rose Hill Hospitality House at St. Mary's Hospital provides patients and families with close, safe, and affordable accommodations.
The house, completed in the spring of 1998, accommodates approximately 30 guests and includes:
- Common kitchen and dining area
- Recreation rooms for children and adults
- Quiet room for reflection
- Laundry facilities
- 11 bedrooms, including a family room with bunk beds
Rose Hill Hospitality House is located at 605 26 ½ Road. Call Rose Hill Hospitality House at 970-243-7968.
Smoking
St. Mary's Hospital is a smoke-free facility. Smoking is not allowed in the hospital or on the hospital campus.
Visiting Hours
General hospital visiting hours are 11:00 am to 8:00 pm, but visitors should check with the nursing staff in case hours are different for the area of the hospital you wish to visit. For the security of our patients, the only hospital entrance open between the hours of 8:00 pm and 5:00 am is Entrance #4.